Return policy

Drafted on 23-11-2023, Leeuwarden, Netherlands.

At AdroitGoods, we have confidence in the quality of our products. We offer a 30-day return period, allowing you the flexibility to return your order if you are not satisfied with the item or if you made a purchase error. To ensure clarity and transparency, we have established the following policy:

AdroitGoods B.V., located at Ceresweg 22, 8938BG Leeuwarden, Netherlands, registered with the Chamber of Commerce under registration number 88052559, hereinafter referred to as "AdroitGoods."

30-Day Return Period

1.1 The 30-day return period starts from the moment you receive the item.
1.2 If the item is damaged upon arrival, please notify us through our return process.
1.3 After you have initiated your return, you have 14 days to send it back.

Return Conditions

To qualify for a return, the item must meet the following conditions:

2.1 The item must be returned in its original packaging.

2.2 The item must still be in working condition.

2.3 The item must be unused.

2.4 The item should not have any scratches, damages, or other imperfections.

Return Process

3.1 To initiate a return, please file the return on our return form, which can be found on our website.

Refunds

4.1 Refunds will be processed promptly within 5 working days of receiving the returned item and confirming that it meets the return conditions.
4.2 Refunds will be made using the payment method you used during checkout. If you wish to change this method, please contact us.

Changes

5.1 AdroitGoods reserves the right to amend these terms and conditions. Changes will be published on our website.